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Passwords and Basic Admin

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Day 1 Review

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Passwords and Basic Admin
 

Passwords and Basic AdminOnline version

Day 1 Review

by Scarlett
1

Can we unlock a General User?

2

Can we call a number not on file for an ACC work around to unlock a Primary Administrator?

3

Can an Application Administrator only grant users access to applications they have full access too?

4

Can general users unlock other general users?

5

Clients must change their password every 90 days.

6

When a user does a self service password reset they have 3 days before their access code expires.

7

Single Administration w/ OTP means that an Admin can approve their own admin request/changes as long as they have a token.

8

If a client calls in who is not the user on file (the user that matches the information in CP tools) can we assist them?

9

Can we assist clients in resetting their secure email passowords?

10

Can you reuse a user id that is no longer in use or has been deleted?

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