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Crossword Puzzle
Crossword Puzzle

Crucigrama Emprendedor

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Crucigrama Emprendedor

Crossword Puzzle

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About this activity

Explora conceptos clave sobre el desarrollo de habilidades y mentalidad empresarial.

Created by

Liseth Muñoz • Campus
Liseth Muñoz • Campus
Colombia

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Crucigrama Emprendedor
 

Crossword Puzzle

Crucigrama EmprendedorOnline version

Explora conceptos clave sobre el desarrollo de habilidades y mentalidad empresarial.

by Liseth Muñoz • Campus
1

Son todos los medios por los cuales la empresa hace contacto con los clientes

2

Una canal _____ es cuando tenemos la capacidad de contactarnos directamente con nuestro cliente, entregándoles la propuesta de valor sin intermediarios comerciales.

3

Habilidad de identificarse con alguien y compartir sus sentimientos. Aplicada al cliente esa habilidad nos permite sentir sus emociones, preocupaciones, alegrías y problemas, de modo que podemos entender su punto de vista.

4

Fase en la que se planea cómo los clientes recibirán una atención personalizada relacionada al producto o servicio, una vez la venta y entrega fue realizada.

5

Creamos valor desarrollando un conjunto único de producto o servicio, beneficios y característica única, que nos diferencie de la competencia directa y nos ayude a satisfacer las necesidades y deseos del cliente, apoyados en el mapa de valor.

6

Identificamos el mercado objetivo y las características de ese grupo de clientes. Así también cómo entender las necesidades y deseos de esos cliente

6
5
2
1
3
 
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