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Yes or No
Yes or No

Si y No en los Principios de Atención al Cliente.

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Si y No en los Principios de Atención al Cliente.

Yes or No

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Pon a prueba tus conocimientos sobre los 10 pricipios de la atención a cliente.

Created by

Daniel Robles
Daniel Robles
Mexico

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Si y No en los Principios de Atención al Cliente.
 

Si y No en los Principios de Atención al Cliente.Online version

Pon a prueba tus conocimientos sobre los 10 pricipios de la atención a cliente.

by Daniel Robles
1

Cumpliendo tus expectativas, metas diarias serás un empleado responsable.

2

La comunicación efectiva se refiere a atender al cliente con respeto, cara a cara y con una sonrisa. Siempre respetándonos a nosotros mismos igualmente.

3

La honestidad se refiere a vender productos aunque estos no sean lo que busca el cliente.

4

Si tienes conocimiento en tu producto resolverás las necesidades del cliente y garantizas una venta.

5

Si manejas las quejas del cliente como una oportunidad de mejoras, serás un empleado paciente y tolerante.

6

Una actitud negativa te garantiza una venta.

7

Toma la iniciativa y ofrece productos que cumplan la necesidad del cliente.

8

Si no prestas atención a la necesidad del cliente, vas a generar un lazo de confianza.

9

Si tu uniforme está desarreglado generas una buena apariencia a la tienda.

10

Respetando a tus compañeros y trabajando en equipo lograrán sus metas de la tienda.

 
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