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If you wish, you can download a demo game here and test its integration:

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ESTADOS DE CONEXIÓN

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Played 13 %Accuracy 90 Average time 01:19
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About this activity

Lee y responde

Created by

JOSE LUIS RODRIGUEZ CORTES
JOSE LUIS RODRIGUEZ CORTES
Colombia

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ESTADOS DE CONEXIÓN
 

ESTADOS DE CONEXIÓNOnline version

Lee y responde

by JOSE LUIS RODRIGUEZ CORTES
1

El estado "En la cola" permite estar disponibles para recibir llamadas

2

El estado Disponible > "Call Me Back" es un estado permitido que usamos cuando estamos en llamadas.

3

El estado "Reunión" es un estado permitido que usamos para reuniones de equipo.

4

El estado Disponible > "Chat" es un estado permitido que podemos usar cuando gestionamos casos o chats.

5

El estado Disponible > "Email" es un estado permitido que podemos usar cuando gestionamos correos o casos.

6

El estado Disponible > "Backoffice" es un estado permitido que podemos usar cuando gestionamos casos.

7

El estado Ocupado > "Estructura" es un estado improductivo que usamos, si lo requieren, para reuniones.

8

Para desconectarnos cuando el turno finaliza, seleccionamos Ocupado > "Estructura" y luego en "Cerrar sesión".

9

El estado "Descanso" es un estado que usamos para sacar el tiempo de descanso que muestra Jarvis y para sacar el tiempo de almuerzo.

10

El estado "Comida" es un estado que usamos para sacar el tiempo para el almuerzo.

 
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