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About this activity

Read each question carefully to determine if using the term is internal jargon or breaks the seamless image.

Created by

Tish
Tish
United States

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Read each question carefully to determine if using the term is internal jargon or breaks the seamless image.

by Tish
1

Is "Call Center" internal jargon?

2

Is "Accounting Department" internal jargon?

3

Is "Bill Pay Administrator" internal jargon?

4

Is "BPA" internal jargon?

5

Does saying "your bank," "your credit union," or "your institution" uphold the seamless image?

6

Is "Service Center" internal jargon?

7

Is "another department" internal jargon?

8

Is "Bill Pay Admin" internal jargon?

9

Is "Customer Contact Center" internal jargon?

10

Are "sub" and "FI" internal jargon?

 
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