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Marketing
 

Crossword Puzzle

MarketingOnline version

Repaso clase Ventas

by Ornella Bor
1

El proceso social y de gestión a través del cual distintos grupos o individuos obtienen lo que necesitan y desean, creando, ofreciendo e intercambiando productos con valor para otros”

2

la representación que se le da a las diferentes etapas por las que todo cliente potencial va pasando, desde el contacto inicial con la empresa hasta el cierre de la primera venta y su posterior fidelización como cliente.

3

La segunda fase del embudo, donde los usuarios comienzan a evaluar las distintas opciones disponibles. Aquí el usuario ya ha logrado identificar su problema y empieza a buscar diferentes opciones que le ayuden a resolverlo

4

seguimiento de los productos y servicios después de que el cliente los haya comprado. En caso necesario, garantiza el mantenimiento, la reparación o el cambio de un producto vendido por la empresa.

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