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RETENCIÓN Y FIDELIZACIÓN

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APLICAR LO APRENDIDO EN EL CURSO DE RETENCIÓN Y FIDELIZACIÓN

Created by

Jon Kas
Jon Kas
Ecuador

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RETENCIÓN Y FIDELIZACIÓN
 

RETENCIÓN Y FIDELIZACIÓNOnline version

APLICAR LO APRENDIDO EN EL CURSO DE RETENCIÓN Y FIDELIZACIÓN

by Jon Kas
1

¿ El beneficio para promover el cambio de forma de pago con descuento del 30% es por 6 meses ?

2

¿Los beneficios de retención pueden ser aplicados a cualquier servicio adicional que el cliente tenga contratado?

3

¿ Los asesores de los CAC deberán cumplir las fechas de retiro y recepción de equipos ?

4

¿ Para aplicar al beneficio de retención,la permanencia previa en GPON debe ser 6 meses?

5

Un cliente de 50 Mbps mantiene las subcategorías de migración. ¿Se debe recategorizar a las subcategorías normales para aplicar el beneficio?

6

¿ El 100% de descuento en pensión básica es por 6 meses consecutivos para abonados de Telefonía Fija Only ?

7

¿ Los beneficios de retención aplican para la región Insular ?

8

¿Los beneficios de retención aplica para ofertas only gpon de $6,20 o $7,99 ?

9

¿ En Telefonía Comercial Cobre/Gpon, se debe validar que el servicio se encuentre en funcionamiento mínimo 24 meses antes de aplicar el descuento ?

10

¿ La tarifa de $16,00 por 12 meses aplica para los planes de Internet Fijo GPON de 50Mbps $24,90 y 300 Mbps $25,40 ?

 
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