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Crossword Puzzle
Crossword Puzzle

Tipos de clientes

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Tipos de clientes
 

Crossword Puzzle

Tipos de clientesOnline version

Identifica el tipo de cliente con su descripción.

by Génesis González M
1

Cliente que suele ser escéptico, pone en duda todo lo que se le dice y siempre busca dominar la situación.

2

Cliente que expresa enojo y reproches debido a una insatisfacción, potencialmente dañando la imagen de la empresa si no se maneja con cuidado.

3

Cliente que busca información y confianza, pero se muestra inseguro y necesita tiempo para decidirse.

4

Cliente muy comunicativo, extrovertido, que habla mucho y repite historias, aunque puede ser disperso.

5

Cliente que actúa con mal humor, busca discusión y puede ser ofensivo; requiere manejo diplomático y paciencia.

6

Cliente que se considera superior, vanidoso y critico, que busca demostrar su superioridad a través de actitudes arrogantes.

7

Cliente que siente que su experiencia o producto no cumplió sus expectativas, pudiendo deberse a problemas de comunicación o situaciones incontrolables.

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4
3
 
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