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Crossword Puzzle
Crossword Puzzle

Les canaux de commu nication

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Les canaux de commu nication

Crossword Puzzle

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About this activity

Adopter une posture professionnelle adaptée à chaque situation pour traiter une demande

Created by

Éric Renaud
Éric Renaud
France

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Les canaux de commu nication
 

Crossword Puzzle

Les canaux de commu nicationOnline version

Adopter une posture professionnelle adaptée à chaque situation pour traiter une demande

by Éric Renaud
1

Moyen de communication écrit asynchrone très utilisé.

2

Application souvent utilisée pour chatter en direct avec un client.

3

Réaction du corps qui transmet une émotion.

4

Outil permettant un échange vocal direct à distance.

5

Moyen de communication écrit utilisé sur les réseaux.

6

Forme de langage non verbal, liée au visage.

7

Qualité d’un professionnel à l’écoute, sans juger.

8

Moyen de communication en face à face.

9

Attitude à adopter dans une situation délicate.

10

Manière de s’exprimer clairement, avec un ton adapté.

2
5
3
1
9
6
10
4
 
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