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Froggy Jumps
Froggy Jumps

Desafío de Atención Comercial Telefónica

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Desafío de Atención Comercial Telefónica

Froggy Jumps

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About this activity

Pon a prueba tus conocimientos sobre atención comercial telefónica con este divertido quiz.

Created by

Alberto Betancor Pernía
Alberto Betancor Pernía
Spain

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Desafío de Atención Comercial Telefónica
 

Froggy Jumps

Desafío de Atención Comercial TelefónicaOnline version

Pon a prueba tus conocimientos sobre atención comercial telefónica con este divertido quiz.

by Alberto Betancor Pernía
1

¿Cuál es el objetivo principal de la atención comercial telefónica?

2

¿Qué habilidad es crucial para un agente de atención telefónica?

3

¿Qué se debe evitar en una llamada de atención comercial?

4

¿Cuál es una técnica efectiva para manejar objeciones?

5

¿Qué se debe hacer al finalizar una llamada?

6

¿Cuál es un error común en la atención telefónica?

7

¿Qué herramienta es útil para mejorar la atención telefónica?

8

¿Cómo se debe manejar un cliente enojado?

9

¿Qué tipo de preguntas son más efectivas en atención telefónica?

10

¿Cuál es una señal de que un cliente está satisfecho?

 
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