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Value Added Activities: True or False?

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Value Added Activities: True or False?

Yes or No

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About this activity

In this game, players will evaluate various activities to determine whether they are value-added from the perspective of the client or customer. Players will answer with ✅ for value-added activities and ❌ for non-value-added activities based on the characteristics outlined in the provided text.

Created by

Muchina Mkenya
Muchina Mkenya
Canada

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Value Added Activities: True or False?
 

Value Added Activities: True or False?Online version

In this game, players will evaluate various activities to determine whether they are value-added from the perspective of the client or customer. Players will answer with ✅ for value-added activities and ❌ for non-value-added activities based on the characteristics outlined in the provided text.

by Muchina Mkenya
1

Preventative maintenance schedules are based on equipment data and usage patterns.

2

Providing generic responses to customer inquiries.

3

Adding features to a product that customers do not want.

4

A cleaner walks across three buildings to pick up a standard supply that could be stocked locally.

5

Miscommunication

6

Redundant tasks

7

Product innovation

8

Poor customer service

9

Customer feedback

10

Market research

11

Unnecessary meetings

12

Sustainability practices

13

User experience design

14

Quality assurance

15

Ignoring customer needs

16

Excessive paperwork

17

Employee training

18

Inefficient processes

19

Data analytics

20

Outdated technology

21

Lack of transparency

22

Effective communication

23

Brand loyalty

24

High employee turnover

 
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