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PG Word search

Crossword Puzzle

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About this activity

terms in the Protocol guide/Resource Database

Created by

Valerie
Valerie
United States

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Crossword Puzzle

PG Word searchOnline version

terms in the Protocol guide/Resource Database

by Valerie
1

What is the expected greeting time for standard and INTL chats?

2

What part of the console would we use to push relevant inventory?

3

The specific identification given to a vehicle at a dealership.

4

The last location of a website that a guest was on. Usually used for looking at current vehicle of interest.

5

Our most popular type of service widget chat

6

PSA stands for?

7

Also known as a service bulletin or service campaign

8

when would we ask if they need programing?

9

another name for a body shop

10

What type of chat is it when a guest has a complaint regarding something outside of normal business services?

11

What kind of review would we true concierge?

12

What is the automated greeting message commonly called

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