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About this activity

Cross-sell and Upsell edition

Created by

Chaithra Salian
Chaithra Salian
India

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Cross-sell and Upsell edition

by Chaithra Salian
1

The customer is about to buy a VPS server. You suggest a more advanced plan with managed services and priority support. Is it a Upsell?

2

While assisting a customer with hosting, you recommend adding an SSL certificate and domain privacy protection. Is it a Cross-sell?

3

A customer has purchased a basic shared hosting plan. You suggest they consider a VPS plan for better performance. Is it a Cross-sell?

4

You notice the customer has purchased hosting but hasn’t added email services. You recommend adding a professional email package. Is it a Upsell?

5

A customer is using a basic email hosting plan. You recommend switching to a professional email plan with more storage and collaboration tools. Is it a Upsell?

 
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