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Froggy Jumps
Froggy Jumps

Marketing de servicios

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Marketing de servicios

Froggy Jumps

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About this activity

Marketing de servicios

Created by

Michelle Morán Rodríguez
Michelle Morán Rodríguez
Mexico

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Marketing de servicios
 

Froggy Jumps

Marketing de serviciosOnline version

Marketing de servicios

by Michelle Morán Rodríguez
1

La simultaneidad en servicios implica que:

2

El elemento "Colaboradores" en el triángulo de servicio enfatiza:

3

En el diseño centrado en el cliente, ¿qué es prioritario?

4

¿Cuál NO es un beneficio del triángulo de servicio?

5

¿Qué componente del sistema de servicio define la experiencia del cliente?

6

La lealtad del cliente es un beneficio que se logra mediante:

7

¿Cuál es un reto al implementar un sistema de servicio?

8

La inseparabilidad significa que:

 
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