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Prueba en Oficina Customer Care

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¿Puedes identificar las afirmaciones correctas?

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Prueba en Oficina Customer Care
 

Prueba en Oficina Customer CareOnline version

¿Puedes identificar las afirmaciones correctas?

by Joe RQ
1

Al levnatar el Bloqueo de Facturacion de una KEL, debo

2

El personal de Customer Care ayuda a resolver dudas de los clientes.

3

La atención en oficina no requiere capacitación especial.

4

El objetivo principal de Customer Care es mejorar la satisfacción del cliente.

5

Las consultas de los clientes no son importantes para la empresa.

6

El personal de Customer Care solo trabaja los fines de semana.

7

Se utilizan encuestas para evaluar la calidad del servicio.

8

No es necesario registrar las quejas de los clientes.

9

La atención en oficina es de lunes a viernes de 9 a 6.

10

Customer Care solo se ocupa de problemas técnicos.

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