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Froggy Jumps
Froggy Jumps

Quiz de Atención al Cliente

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Quiz de Atención al Cliente

Froggy Jumps

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About this activity

Prueba tus conocimientos sobre atención al cliente.

Created by

José Sebastián Vidal Calderón
José Sebastián Vidal Calderón
Colombia

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Quiz de Atención al Cliente
 

Froggy Jumps

Quiz de Atención al ClienteOnline version

Prueba tus conocimientos sobre atención al cliente.

by José Sebastián Vidal Calderón
1

¿Qué es una buena atención al cliente?

2

¿Cuál es una actitud importante en atención al cliente?

3

¿Qué debe hacer un representante si no sabe la respuesta?

4

¿Por qué es importante la empatía en atención al cliente?

5

¿Qué acción ayuda a resolver conflictos con clientes?

6

¿Qué es fundamental para una buena comunicación?

7

¿Qué debe evitar un buen agente de atención?

8

¿Cuál es un objetivo principal en atención al cliente?

9

¿Qué es importante al finalizar una atención?

10

¿Cómo debe actuar un representante ante una queja?

 
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