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Froggy Jumps
Froggy Jumps

Ciclo del Servicio

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Ciclo del Servicio

Froggy Jumps

Played 7

About this activity

Conoce las etapas del ciclo del servicio.

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Colombia

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Ciclo del Servicio
 

Froggy Jumps

Ciclo del ServicioOnline version

Conoce las etapas del ciclo del servicio.

by Jullyanth Gelvez Suescun
1

¿Cuál es la primera etapa del ciclo del servicio?

2

¿Qué sigue después de la recepción del cliente?

3

¿Qué implica la etapa de diagnóstico?

4

¿Cuál es la fase en la que se realiza la solución?

5

¿Qué se realiza en la fase de entrega del servicio?

6

¿Qué etapa sigue a la entrega del servicio?

7

¿Por qué es importante la evaluación del cliente?

8

¿Qué acción se realiza en la fase de seguimiento?

9

¿Cuál es el objetivo principal del ciclo del servicio?

10

¿Qué se busca en la etapa final del ciclo?

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