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Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

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About this activity

¿Puedes identificar las afirmaciones correctas? ¡Vamos!

Created by

Karla de Matta
Karla de Matta
Guatemala

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Desafío de Atención al Cliente
 

Desafío de Atención al ClienteOnline version

¿Puedes identificar las afirmaciones correctas? ¡Vamos!

by Karla de Matta
1

Una buena atención al cliente puede fidelizar a los clientes.

2

Los clientes prefieren que no les hagan preguntas durante la atención.

3

La atención al cliente solo se realiza en persona, no por teléfono.

4

Es mejor ignorar las quejas para evitar complicaciones.

5

La atención al cliente es fundamental para cualquier negocio.

6

La atención al cliente solo es importante en tiendas físicas.

7

Responder rápidamente siempre garantiza la satisfacción del cliente.

8

La empatía no influye en la calidad de la atención al cliente.

9

Escuchar activamente ayuda a entender mejor al cliente.

10

No es necesario ofrecer soluciones si el cliente está molesto.

 
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