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Atributos de Calidad 04-2025

Froggy Jumps

Played 3

About this activity

Cuestionario sobre atributos de calidad.

Created by

Chile

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Atributos de Calidad 04-2025
 

Froggy Jumps

Atributos de Calidad 04-2025Online version

Cuestionario sobre atributos de calidad.

by José Ricardo Perez
1

1. ¿Qué debe hacer el ejecutivo para demostrar “Cercanía”?

2

¿Cuándo se penaliza la personalización del trato con el cliente?

3

¿Qué demuestra la “Disposición” del ejecutivo?

4

¿Qué se considera una falta en el atributo “Simpleza”?

5

¿Qué está estrictamente prohibido en la “Empatía”?

6

¿Qué implica “Preocupación” según la pauta?

7

¿Qué demuestra la “Vinculación”?

8

¿Qué significa el atributo “Súmale”?

9

¿Cuándo no se aplica el atributo “Súmale”?

10

¿Qué se debe hacer en la “Despedida”?

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