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Quiz sobre la Importancia del Servicio al Cliente

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Quiz sobre la Importancia del Servicio al Cliente

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About this activity

Pon a prueba tus conocimientos sobre atención al cliente.

Created by

Roxana Beatriz Lopez Choy
Roxana Beatriz Lopez Choy
Guatemala

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Quiz sobre la Importancia del Servicio al Cliente
 

Quiz sobre la Importancia del Servicio al ClienteOnline version

Pon a prueba tus conocimientos sobre atención al cliente.

by Roxana Beatriz Lopez Choy
1

El servicio al cliente solo es importante en tiendas físicas.

2

La comunicación efectiva es clave en el servicio al cliente.

3

Solo las grandes empresas necesitan un buen servicio al cliente.

4

Un buen servicio al cliente puede fidelizar a los clientes.

5

Responder con indiferencia no afecta la percepción del cliente.

6

Un cliente satisfecho puede recomendar la empresa a otros.

 
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