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Froggy Jumps
Froggy Jumps

Servicio al cliente en la era digital

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Servicio al cliente en la era digital

Froggy Jumps

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About this activity

Instrucciones: responde las preguntas con base a lo visto en moodle

Created by

Estephanie María González Samayoa
Estephanie María González Samayoa
Guatemala

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Servicio al cliente en la era digital
 

Froggy Jumps

Servicio al cliente en la era digitalOnline version

Instrucciones: responde las preguntas con base a lo visto en moodle

by Estephanie María González Samayoa
1

¿Qué significa ser un embajador de marca?

2

¿Qué espera el cliente moderno del técnico?

3

1. ¿Cuál es una ventaja clave del uso de canales digitales en el servicio al cliente?

4

¿Qué aspecto es fundamental para mantener una buena reputación digital en la atención al cliente?

5

¿Cómo se demuestra la empatía en el servicio al cliente digital?

 
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