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Conceptos de Ventas y Servicios

Froggy Jumps

Played 22

About this activity

Preguntas básicas sobre ventas y servicios.

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Dominican Republic

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Conceptos de Ventas y Servicios
 

Froggy Jumps

Conceptos de Ventas y ServiciosOnline version

Preguntas básicas sobre ventas y servicios.

by Lisbeth Batista
1

Según la pirámide de Maslow, ¿Qué tipo de necesidad representa tener alimento y techo?

2

¿Qué representa la pirámide de Maslow?

3

¿Cuál es la diferencia entre servicio y servicio al cliente?

4

¿Cuál de estos es un ejemplo de servicio profesional?

5

¿Cuál es una característica de los servicios?

6

¿Cuál de estos servicios se clasifica como un servicio público?

7

¿Cuál es un principio del buen servicio?

8

¿Qué significa valor agregado en un servicio?

9

¿Qué tipo de necesidad según Maslow es querer sentirse aceptado por un grupo?

10

¿Qué representa la pirámide de Maslow en ventas?

11

¿Qué caracteriza a un servicio de alta calidad?

12

¿Cuál de estos servicios es continuo?

13

¿Qué son los servicios?

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