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Froggy Jumps
Froggy Jumps

Quiz sobre Rapidez en el Servicio al Cliente

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Quiz sobre Rapidez en el Servicio al Cliente

Froggy Jumps

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About this activity

Evalúa tu conocimiento sobre atención rápida.

Created by

Gabriela Alejandra
Gabriela Alejandra
Costa Rica

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Quiz sobre Rapidez en el Servicio al Cliente
 

Froggy Jumps

Quiz sobre Rapidez en el Servicio al ClienteOnline version

Evalúa tu conocimiento sobre atención rápida.

by Gabriela Alejandra
1

Diferencia entre el éxito y el fracaso

2

Se convierte en un diferenciador clave frente a la competencia

3

Para la rapidez debemos hacerlo...

4

Están fuera de su control

5

¿Qué efecto tiene un servicio rápido en la fidelidad del paciente?

6

¿Cuál es una señal de un servicio al cliente eficiente?

7

¿Qué debe evitarse para mantener la rapidez en el servicio con una Barrera Externa?

8

Es el mal hábito de dejar las cosas hasta para el día anterior a mañana cuando se debieron haber hecho el día anterior a ayer

9

Debemos identificar que partes o secciones requieren de más tiempo de recursos que otras

10

¿Cuál es un beneficio de la atención rápida?

11

¿Qué debe hacer un empleado para mejorar la rapidez?

 
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