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Crossword Puzzle
Crossword Puzzle

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Crossword Puzzle

juegoOnline version

crucigrama de aprendizaje

by Sneider Pérez
1

Valor esencial del servicio al ciudadano que significa decir siempre la verdad.

2

Actitud que debe tener un funcionario, relacionada con entender al otro.

3

Etapa del protocolo de atención donde se escucha y se analiza la necesidad.

5

Tipo de comunicación que debe ser clara, eficaz y orientada al ciudadano.

6

Documento que reemplaza la Resolución 06565 de 2018

7

Herramienta o persona que se usa si el ciudadano habla una lengua nativa

8

Medio virtual, telefónico o presencial para comunicarse con los ciudadanos.

9

Tipo de lenguaje que incluye tono de voz, expresión facial y postura corporal.

1
6
2
8
 
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