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Crossword Puzzle
Crossword Puzzle

Herramientas Tecnológicas

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Herramientas Tecnológicas

Crossword Puzzle

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About this activity

Actividad para la calidad de atención al cliente

Created by

Valentina Ramirez
Valentina Ramirez
Colombia

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Herramientas Tecnológicas
 

Crossword Puzzle

Herramientas TecnológicasOnline version

Actividad para la calidad de atención al cliente

by Valentina Ramirez
1

Es una estrategia empresarial y conjunto de herramientas y técnicas que permiten manejar y optimizar la interacción con los clientes.

2

Tecnología y estrategia que permite identificar la ubicación geográfica precisa de los clientes o usuarios en tiempo real.

3

Plataformas digitales diseñadas para facilitar la comunicación, interacción y conexión entre usuarios.

4

Este es una red global de servidores remotos ubicados en centros de datos que permiten almacenar, administrar y procesar datos.

5

Estrategia que utiliza software especializado para enviar correos electrónicos personalizados de forma automática a un grupo de clientes o suscriptores

6

Herramienta de comunicación online integrada en sitios web o aplicaciones que permite a los clientes chatear en tiempo real.

7

Aplicación de mensajería instantánea para teléfonos inteligentes que permite enviar y recibir mensajes de texto.

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