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by Emi Emi
1

Se pueden unificar los productos facturados por CBS con los facturados por CALIPSO?

2

Los ciclos de facturas de los productos de cobre son 7/14/21/1?

3

Para los clientes que tengan débito automático, siempre se les cobrará el saldo completo.

4

Corresponde cargar un registro de reclamo de abono por falla técnica si el cliente tiene varias asistencias o consultas cerradas y abarcan el lapso de 3 semanaa

5

Si un Cliente reclama Gurú, si la factura está paga no debe tomarse el reclamo. El cliente debe llamar a publicom

6

Los clientes sin productos activos en la cuenta pierde el reintegro.

7

Los reintegros se realizan en todos los casos a billeteras virtuales.

8

La agrupación de líneas siempre es aleatoria.

9

Para la gestión de baja de un producto de datos ingreso el trámite MODIF DATOS ADM

10

El origen de CU solo es mediante una migración

11

Las licencias de CU son 5

12

Licencia PREMIUM puede tener hasta 25 asistentes de meeting

13

El DDE es un servicio discontinuado

14

Si tengo productos en CBS y en CALIPSO se puede cambiar la titularidad de ambos

15

Calipso funciona como cuenta corriente

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