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Froggy Jumps
Froggy Jumps

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Froggy Jumps

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About this activity

Este cuestionario evalúa tu comprensión de los submódulos

Created by

Juan Rojas
Juan Rojas
Colombia

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Froggy Jumps

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Este cuestionario evalúa tu comprensión de los submódulos

by Juan Rojas
1

¿Cuál es el propósito principal del etiquetado?

2

¿Qué se debe hacer si el documento ingresado desde el IVR no es correcto?

3

¿En qué caso se debe etiquetar con el documento del asegurado?

4

¿Qué documento se debe ingresar cuando un proveedor médico llama solicitando soporte a herramientas?

5

¿Qué documento se debe ingresar en llamadas relacionadas con pólizas juveniles?

6

¿Cuál es el propósito principal del correcto diligenciamiento en el submódulo: Registro de contactos telefónicos?

7

¿Qué tipo de información debe registrarse durante la llamada?

8

¿Qué debe hacerse al finalizar la gestión telefónica?

9

¿Dónde se puede ampliar la información sobre el procedimiento de registro de contacto?

10

¿Qué aplicaciones se pueden abrir desde el submódulo de Integraciones?

11

¿Cómo se selecciona una aplicación dentro del submódulo de Integraciones?

12

¿Qué se debe hacer si hay un error al seleccionar una aplicación en el submódulo?

 
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