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Dealing with problems at a hotel

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About this activity

Answer the questions choosing the coorect options.

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Spain

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Dealing with problems at a hotel
 

Dealing with problems at a hotelOnline version

Answer the questions choosing the coorect options.

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1

What needs to be fixed?

2

The guest´s wife needs to be taken to ....

3

The receptionist asked the guest to ...

Select one or more answers

4

The lady in the room 516 complains about the strong smell of ... and she prefers to ..... . The receptionist agrees to issue a new .... .

Select one or more answers

5

The receptionist is going to send a .... to help the guests. And the receptionist is very sorry for the ..... .

Select one or more answers

6

The guest is infrorming the front desk that there´s no .... in her room. The receptionist offers an extra .... .

Select one or more answers

7

There is no .... in the room 503. Mrs Trudeau tried to turn the ... all the way to the right, but it didn't work. The receptionist said that many people take .... before breakfast, but she´ll contact the ... to have them send someone up.

Select one or more answers

8

The man needs .... to work on his computer. The receptionist offers to work in the computer lab which is on the ..... . The lab and the lobby are .... . He can´t print anything in the lobby because the printer´s not ... .

Select one or more answers

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