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Sondeo previo: Empatía y Árbol de Problemas

Froggy Jumps

Played 5 %Accuracy 80 Average time 02:47

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Reto estratégico: empatía y diagnóstico.

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Colombia

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Sondeo previo: Empatía y Árbol de Problemas
 

Froggy Jumps

Sondeo previo: Empatía y Árbol de ProblemasOnline version

Reto estratégico: empatía y diagnóstico.

by Jorge Loaiza
1

¿Qué es el Mapa de Empatía?

2

¿Qué describe 'Qué Piensa y Siente' en el Mapa de Empatía?

3

¿Qué describe la sección 'Qué Oye' del Mapa de Empatía?

4

¿Qué representa el Tronco en el Árbol de Problemas?

5

¿Qué técnica se usa para hallar las causas raíz en el Árbol de Problemas?

6

En el Árbol de Problemas, ¿qué son las Raíces?

7

¿Qué significa 'Esfuerzos (Pains)' en el Mapa de Empatía?

8

¿Qué requisito tiene el Tronco del Árbol de Problemas?

9

¿Qué busca lograr la empatía en este marco de gestión?

10

¿Qué se entiende por 'Gains' en el Mapa de Empatía?

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