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Froggy Jumps
Froggy Jumps

Week 3 Review

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Week 3 Review

Froggy Jumps

Played 5
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About this activity

Choose the correct answer for the following questions.

Created by

Raven Wilson
Raven Wilson
United States

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Week 3 Review
 

Froggy Jumps

Week 3 ReviewOnline version

Choose the correct answer for the following questions.

by Raven Wilson
1

How many engagement questions should you ask on a sales inventory chat before you push a vehicle?

2

When should you ask for mileage on a finance/sales chat?

3

How should we handle a X-Time widget chat where the Guest has a recall and needs an oil change?

4

What is considered an egregious timing for a greeting?

5

On a sales inventory chat, what chat step is after the missing info question?

6

Where would we send the lead if the Guest just wants to sell their vehicle?

7

What is the NEXT engagement question we would ask if the Guest came in asking for the price of a tire rotation?

8

If the Guest ignores/does not give their phone number or email when we ask for it, we should...

9

If the Guest wants to book an oil change for tomorrow and wants to know how much it will cost, how should you proceed?

10

How would we handle a concierge situation chat asking for the service number?

11

When should you send the closing statement?

12

Which lead gen should you use on a chat about cancelling warranty?

 
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