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LA PRESTACIÓN DEL SERVICIO

Froggy Jumps

Played 6

About this activity

Impulsar de manera dinámica la prestación de servicios en ámbitos educativos sobre la atención al cliente

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Ecuador

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LA PRESTACIÓN DEL SERVICIO
 

Froggy Jumps

LA PRESTACIÓN DEL SERVICIOOnline version

Impulsar de manera dinámica la prestación de servicios en ámbitos educativos sobre la atención al cliente

by William Andrés Arce Rodas
1

¿Qué debe hacer el conductor al ingreso al cliente al vehículo?

2

¿Qué genera confianza en el trato del conductor?

3

¿Qué aspectos de higiene debe cumplir el conductor diariamente?

4

¿Qué tipo de vestimenta debe usar el conductor durante el servicio?

5

¿Cada que tiempo debe realizarse la limpieza exterior e interior del vehículo?

6

Para un buen funcionamiento del vehículo debemos revisar:

7

La verificación del estado de las luces, plumillas, cinturones de seguridad y retrovisores del vehículo, corresponde a:

8

¿Cuál es la importancia de mantener un diálogo claro y pausado con el cliente durante el viaje?

9

¿Cómo debe reaccionar el conductor si el cliente expresa opiniones fuertes sobre un tema?

10

¿Qué debe evitar un conductor en términos de seguridad al atender a un cliente?

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