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Froggy Jumps
Froggy Jumps

Logística y Servicio al Cliente

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Logística y Servicio al Cliente

Froggy Jumps

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About this activity

Áreas logísticas que impactan al cliente.

Created by

YENNY ACOSTA
YENNY ACOSTA
Colombia

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Logística y Servicio al Cliente
 

Froggy Jumps

Logística y Servicio al ClienteOnline version

Áreas logísticas que impactan al cliente.

by YENNY ACOSTA
1

¿Qué área de la logística garantiza que el producto correcto llegue al cliente correcto?

2

¿Qué área impacta directamente la rapidez de entrega y la satisfacción del cliente?

3

¿Qué área se encarga de mantener niveles de stock para evitar roturas?

4

¿Qué área gestiona devoluciones y logística inversa para mejorar la experiencia?

5

¿Qué área se enfoca en cumplir SLA y KPIs de entrega?

6

¿Qué área se ocupa del empaque y protección del producto para su transporte?

7

¿Qué área optimiza rutas y frecuencias de entrega para ahorrar tiempo y costo?

8

¿Qué área ofrece visibilidad del pedido y tracking al cliente?

9

¿Qué función ayuda a prever demanda y planificar inventarios?

10

¿Qué área gestiona las devoluciones para recuperar valor y satisfacción?

 
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