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Froggy Jumps
Froggy Jumps

Empatizar en Design Thinking

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Empatizar en Design Thinking

Froggy Jumps

(1)
Played 19
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About this activity

Descubre cómo entender a tus usuarios.

Created by

Neil Flores
Neil Flores
Peru

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Empatizar en Design Thinking
 

Froggy Jumps

Empatizar en Design ThinkingOnline version

Descubre cómo entender a tus usuarios.

by Neil Flores
1

¿Cuál es el objetivo principal de la fase Empatizar en Design Thinking?

2

¿Qué técnica es clave para entender a los usuarios observándolos en su entorno?

3

¿Qué artefacto resume lo aprendido sobre el usuario en la fase Empatizar?

4

¿Qué tipo de preguntas se deben evitar en entrevistas de empatía?

5

¿Cómo se llama la representación de usuarios creada a partir de la investigación?

6

¿Qué es un insight en la fase de Empatizar?

7

¿Qué papel tiene la empatía en el equipo durante Empatizar?

8

Después de las entrevistas, ¿qué actividad es clave?

9

Para evitar sesgos, ¿qué deben hacer los entrevistadores?

10

¿Qué herramienta se usa para visualizar el viaje del usuario en Empatizar?

 
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