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Froggy Jumps
Froggy Jumps

Visión de la política de Atención al Cliente

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Visión de la política de Atención al Cliente

Froggy Jumps

Played 13
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About this activity

Quiz sobre la visión de la política de atención.

Created by

Maria Angelica Aldana
Maria Angelica Aldana
Colombia

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Visión de la política de Atención al Cliente
 

Froggy Jumps

Visión de la política de Atención al ClienteOnline version

Quiz sobre la visión de la política de atención.

by Maria Angelica Aldana
1

¿Cuál es el objetivo principal de la política de atención al cliente?

2

¿Qué principios deben guiar la atención al cliente según la política?

3

Elementos de una buena visión al cliente

4

¿Qué canales de atención deben estar disponibles?

5

¿Por qué es importante?

6

Beneficios de tener una visión clara

7

¿Qué práctica promueve la política sobre el trato al cliente?

8

Cuando hay una queja, la política recomienda:

9

¿Qué exige la política respecto a la seguridad de datos?

10

¿Qué exige la política en formación del personal?

 
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