Redirecting Guest Behaviors Quiz

Froggy Jumps

Played 3

Create copy

About this activity

Handling disruptions with tact.

Created by

Jennifer Perez

United States

Download the paper version to play

Top 10 results

#	Player	Accuracy	time
1	Jennifer Perez August 22, 2025	% 90	02:09

Do you want to stay in the Top 10 of this game? Log in to identify yourself.

Make your own free game from our game creator

Compete against your friends to see who gets the best score in this game

Make challenge

Phlebotomy Order of Draw Quiz

Pamela Chapman

United States

(64)

Test your knowledge of the order of draw in Phlebotomy with these 10 questions!
The Integumentary System

Breanna Nesbitt

United States

(59)

Functions and Structures of the skin
Bill of Rights Game - The Constitutionalist

Doni The Don

United States

(92)

Test your knowledge on the Bill of Rights. A fun way to test your knowledge and focus on where you need to improve.
pizza

Lorelay Tyana

Romania

(278)

joc despre pizza
Ethos, Pathos, and Logos Quiz

Kristine Vester

United States

(143)

Test your knowledge of ethos, pathos, and logos with these 10 questions on examples of persuasive techniques.

		%
	Anonymous	%
		%
		%

Print your game

Redirecting Guest Behaviors Quiz


Froggy Jumps Redirecting Guest Behaviors QuizOnline version Handling disruptions with tact. by Jennifer Perez 1 What is a constructive first step when redirecting a disruptive guest? a Ignore the issue. b Blame the guest. c Acknowledge the concern calmly. 2 Which method helps redirect behavior without escalation? a Walk away and dismiss the guest. b Raise your voice to assert authority. c Use a calm tone and direct eye contact. 3 Which phrase is best to redirect a guest to a policy? a Just let them do what they want. b Introduce yourself and remind them of the code of conduct. c Ignore policy and do nothing, sounds like a supervisors problem. 4 What is the purpose of redirecting behavior? a Punish the guest. b Prevent disruption and maintain safety. c Conclude the interaction quickly. 5 Which tool can support redirecting guests ethically? a Threaten them with legal action. b Using clear signage and using scripted responses. c Public confrontation and shaming. 6 When should you politely escalate to a supervisor? a Only when asked. b After the guest leaves. c If the guest resists or becomes aggressive. 7 What is a non-verbal cue that promotes guest moving to continue through the exhibit? a Gesturing to the next room b Telling them to move along c Staring down the guest. 8 How can you redirect behaviors related to tapping animal enclosures? a Loudly tell them to stop or knock it off b Ignore it. c Politely interrupt and redirect. 9 What is the outcome of effective redirection? a Guest silence with no feedback. b Immediate expulsion every time. c Reduced incidents and improved guest experience. 10 What if you interrupted a kids behavior and now their adult is mad? a Tell the adult it's their job to parent b explain that it's to make sure everyone gets to have a good experience c ignore the adult

You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.

Redirecting Guest Behaviors Quiz

Froggy Jumps

About this activity

Created by

Download the paper version to play

Top Games

Froggy Jumps

Phlebotomy Order of Draw Quiz

Froggy Jumps

The Integumentary System

Froggy Jumps

Bill of Rights Game - The Constitutionalist

Froggy Jumps

pizza

Froggy Jumps

Ethos, Pathos, and Logos Quiz

Froggy Jumps

Redirecting Guest Behaviors QuizOnline version

by Jennifer Perez

What is a constructive first step when redirecting a disruptive guest?

Which method helps redirect behavior without escalation?

Which phrase is best to redirect a guest to a policy?

What is the purpose of redirecting behavior?

Which tool can support redirecting guests ethically?

When should you politely escalate to a supervisor?

What is a non-verbal cue that promotes guest moving to continue through the exhibit?

How can you redirect behaviors related to tapping animal enclosures?

What is the outcome of effective redirection?

What if you interrupted a kids behavior and now their adult is mad?