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Froggy Jumps
Froggy Jumps

Fallas Masivas

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Fallas Masivas

Froggy Jumps

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About this activity

Desafía tu conocimiento sobre fallas.

Created by

GLORIA GONZALEZ
GLORIA GONZALEZ
Colombia

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Fallas Masivas
 

Froggy Jumps

Fallas MasivasOnline version

Desafía tu conocimiento sobre fallas.

by GLORIA GONZALEZ
1

Se considera una falla Masiva Media cuando mas de ___________ clientes, presentan fallas.

2

La correcta categorización, para un caso NO padre, que se genera a solicitud del cliente por una falla masiva es:

3

Los reportes individuales de clientes que pertenecen o están asociados a una falla masiva, se deben registrar en el archivo de Excel compartido para garantizar la generación correcta de los informes correspondientes, y estadísticas necesarias

4

La correcta tipificación para el avance de Apertura, correspondiente a una falla masiva es:

5

Tras la solución de una falla masiva, se identificaron 3 clientes con falla persistente, Se realizó un intento de comunicación con el cliente 1, el cual no fue efectivo. En ese caso se procede a:

 
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