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Agente 360

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Agente 360

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About this activity

Desafío del Agente 360.

Created by

Rosana Silva De Andrade (LATAM)
Rosana Silva De Andrade (LATAM)
Brazil

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Agente 360
 

Agente 360Online version

Desafío del Agente 360.

by Rosana Silva De Andrade (LATAM)
1

¿El CUV es un comprobante único de ventas que puede ser enviado al cliente a través del Agente 360?

2

En caso de error en el proceso de compra, ¿el cobro se cancela en 24 horas?

3

¿Una orden con login muestra el correo electrónico completo en "Administrar viaje", y una orden sin login muestra el correo electrónico encriptado?

4

Si un pasajero se contacta dentro de 2 horas después del error, ¿se debe verificar el estado de la reserva?

5

"¿LATAM Flex permite el reembolso sólo después del viaje?

6

"¿Con el Panel de Pagos, no se puede responder al cliente en el primer contacto?

7

"¿Está permitido emitir itinerarios 100% offline en terminales LATAM?

8

"¿El check-in automático ocurre para reservas de grupos y reservas con servicios especiales AVIH, PETC, UM, WEAP?

9

"¿Es correcto afirmar que es necesario seguir el paso a paso del Agente 360 para completar una reserva? "

10

"¿El enlace de pago se envía a través de la cuenta Wallet del cliente? "

11

"¿La venta de un asiento (Ancillaries) está disponible en el A360 solo después de que el boleto esté emitido? "

12

"¿Los casos pueden ser creados a través de un formulario de creación de casos en el A360? "

 
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