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Froggy Jumps
Froggy Jumps

CRM y ERP herramientas de gestion

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CRM y ERP herramientas de gestion

Froggy Jumps

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About this activity

Herramientas de gestion de la infromación

Created by

Jose Fontalvo
Jose Fontalvo
Colombia

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CRM y ERP herramientas de gestion
 

Froggy Jumps

CRM y ERP herramientas de gestionOnline version

Herramientas de gestion de la infromación

by Jose Fontalvo
1

¿Qué significa CRM?

2

¿Cuál es el principal objetivo de un CRM?

3

¿Cuál de los siguientes es un uso de un ERP en la empresa?

4

La diferencia principal entre CRM y ERP es que:

5

El CRM se utiliza principalmente para gestionar las relaciones con clientes.

6

Un ERP se encarga de integrar procesos internos como finanzas, logística y producción.

7

Un CRM busca reducir costos operativos integrando la cadena de suministro.

8

El ERP se centra en mejorar la relación con clientes y la fidelización.

9

¿Qué significa ERP?

10

¿Qué módulo NO es característico de un ERP?

 
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