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Proceso de Resolución de Problemas

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Guía paso a paso para resolver problemas.

Created by

Lizeth Carrillo Flores
Lizeth Carrillo Flores
Mexico

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Proceso de Resolución de ProblemasOnline version

Guía paso a paso para resolver problemas.

by Lizeth Carrillo Flores
1

: comprender con claridad que se debe resolver , describir el problema , identificar síntoma y causas , delimitar el alcance . : tener datos suficientes para entender el problema , reunir información objetiva , analizar el entorno y usar herramientas de análisis . : proponer opciones diversas , lluvia de ideas , plantear soluciones creativas , clasificar alternativas . : elegir la solución más eficaz , evaluar costos e impactos , comparar opciones . : ejecutar la solución elegida , establecer objetivos y metas , definir tareas y responsables , activar recursos . : comprobar la efectividad , monitorear avances , medir resultados con indicadores , ajustar el plan . : aprender del proceso para problemas futuros , documentar procedimiento , extraer conclusiones , compartir aprendizajes .

 
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