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Valor y Experiencia del Cliente

Froggy Jumps

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Quiz sobre estrategias de valor para productos y servicios.

Created by

Colombia

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Valor y Experiencia del Cliente
 

Froggy Jumps

Valor y Experiencia del ClienteOnline version

Quiz sobre estrategias de valor para productos y servicios.

by MARITZA ARIAS HERNANDEZ
1

¿Qué estrategia se centra en adaptar la oferta a cada cliente?

2

¿Qué elemento mejora la experiencia de compra mediante atención excelente?

3

¿Qué estrategia aporta valor a través de educación y contenido?

4

¿Qué programa incentiva repeticiones de compra?

5

¿Qué acción sorprende al cliente para generar valor?

6

¿Qué ayuda a que el proceso de compra sea más ágil?

7

¿Qué se debe ofrecer para dar confianza tras la venta?

8

¿Qué tipo de comunicación debe ser clara y honesta?

9

¿Cuál es el foco de valor que fideliza a clientes repetidos?

10

¿Qué busca optimizar la experiencia global del cliente?

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