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Quiz sobre gestión automatizada de clientes

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Quiz sobre gestión automatizada de clientes

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Test rápido sobre gestión automatizada de datos de clientes

Created by

Laerte Alberto Ferreira Castro
Laerte Alberto Ferreira Castro
Colombia

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Quiz sobre gestión automatizada de clientes
 

Quiz sobre gestión automatizada de clientesOnline version

Test rápido sobre gestión automatizada de datos de clientes

by Laerte Alberto Ferreira Castro
1

Todas las empresas pueden mantener el mismo volumen de datos sin inversión tecnológica.

2

Los acuerdos de nivel de servicio no aplican a procesos de CRM automatizados.

3

La analítica de clientes automatizada nunca necesita supervisión humana.

4

Se aplican políticas de retención de datos para cumplir con normativas.

5

Se utilizan bots para actualizar datos de clientes en tiempo real.

6

Las plataformas de CRM permiten segmentar clientes para campañas específicas.

7

La automatización reduce errores humanos en la entrada de datos.

8

La gestión automatizada de la información de clientes facilita la centralización de datos.

9

Cada cliente solo puede tener un único canal de comunicación previsto.

10

Los sistemas automatizados requieren que los datos se ingresen manualmente una vez al año.

 
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