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Froggy Jumps
Froggy Jumps

Resolución de Conflictos

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Resolución de Conflictos

Froggy Jumps

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About this activity

Desafío para mediar y encontrar soluciones

Created by

Lilibeth Benavides
Lilibeth Benavides
Colombia

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Resolución de Conflictos
 

Froggy Jumps

Resolución de ConflictosOnline version

Desafío para mediar y encontrar soluciones

by Lilibeth Benavides
1

¿Qué es la empatía en la resolución de conflictos?

2

¿Cuál es el primer paso para resolver un conflicto?

3

¿Qué técnica ayuda a reducir la tensión en una negociación?

4

¿Qué significa buscar una solución ganar-ganar?

5

¿Cuál es una competencia clave del mediador?

6

¿Qué se debe hacer si hay emociones intensas?

7

¿Qué es la comunicación asertiva?

8

¿Qué papel juegan acuerdos escritos en resolución de conflictos?

9

¿Qué utilidad tiene la lluvia de ideas en conflicto?

10

¿Qué indica una solución sostenible de conflicto?

 
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