Froggy Jumps Tour Management ChallengeOnline version Sharpen tour mgmt skills. by KHAIRUL AZWAN BIN PADZIL (PMBS) 1 What is the primary goal of itinerary planning in tour management? a To balance time, budget, and client interests. b To maximize profit only. c To fill all possible destinations. 2 Which document outlines daily activities, timings, and stops for a tour? a Marketing plan b Budget report c Itinerary 3 What is the purpose of a risk assessment in tours? a Choose restaurant menus b Set ticket prices c Identify hazards and mitigation actions. 4 Which practice promotes environmental and cultural responsibility in tours? a Sustainable tourism b Luxury branding c Overcrowding 5 Which cost category is predictable and often fixed for a trip? a Fixed costs b Variable costs c Opportunity costs 6 What is key to handling complaints during a tour? a Blaming the client b Interrupting c Active listening 7 Which channel is effective for promoting a local guided tour? a Radio infomercials b Online travel platforms c Local flyers only 8 What should guides respect about host communities? a Local customs and privacy b Personal schedules of the staff c New trends only 9 What is essential before starting a tour? a Safety briefing b Mid-tour relaxation c Souvenir display 10 Which method best gathers feedback after a tour? a Post-tour survey b Annual budget review c Mid-tour quiz
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