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Froggy Jumps
Froggy Jumps

Telephone Troubleshooting Phrases

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Telephone Troubleshooting Phrases

Froggy Jumps

Played 9
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About this activity

Master key customer service lines.

Created by

Miss Lê
Miss Lê
Brazil

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Telephone Troubleshooting Phrases
 

Froggy Jumps

Telephone Troubleshooting PhrasesOnline version

Master key customer service lines.

by Miss Lê
1

Which phrase is typically used to start helping a customer on a call?

2

If a customer says they have a problem with their order, which phrase is appropriate?

3

What would you say to acknowledge and propose a remedy for a damaged order?

4

Which sentence expresses requesting your money back?

5

Which phrase is used to report a wrong item?

6

What phrase conveys empathy for a customer problem?

7

What can you say to confirm a solution will be arranged?

8

Which phrase indicates you will provide a solution for a problem?

9

Which line would you use to ask details?

10

Which sentence do we use to attenuate language?

 
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