Phone Reservation Practice

Froggy Jumps

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About this activity

Master booking by phone

Created by

33_I Gusti Ayu Pradnya Dewi

Indonesia

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Froggy Jumps Phone Reservation PracticeOnline version Master booking by phone by 33_I Gusti Ayu Pradnya Dewi 1 What is a common opening line to start a reservation by phone? a Can I have the menu? b Do you have any vacancies? c I'd like to make a reservation. 2 Which details are typically needed for a booking? a Favorite color b Date, time, and number of people c Birth date 3 If you want to change a booking, you should say: a Please send me the menu. b I would like to modify my reservation. c I want to cancel my car. 4 How do you confirm the reservation details? a Do you deliver by email? b Could you please confirm the date and time? c Can I pay with a banana? 5 A polite closing after making a reservation is: a See you never. b Bye, I am gone. c Thank you for your help. 6 If the time is full, what might the agent say? a Your pizza is ready. b We have plenty of tables outside. c We are fully booked for that time. 7 To handle a language barrier, you should a Ignore me. b Speak loudly. c Could you speak slowly, please? 8 A basic note about no-shows is: a We close the restaurant. b We will cook your meal anyway. c If you don't arrive, the reservation may be canceled. 9 For any special requests, you might ask: a Is there a gym? b Do you have a dietary restriction I should note? c Can I watch TV here? 10 A professional way to end the call is: a Thank you for calling. b Bye, I am hanging up. c Go to hell.

Froggy Jumps

Phone Reservation PracticeOnline version

Master booking by phone

by 33_I Gusti Ayu Pradnya Dewi

What is a common opening line to start a reservation by phone?

Can I have the menu?

Do you have any vacancies?

I'd like to make a reservation.

Which details are typically needed for a booking?

Favorite color

Date, time, and number of people

Birth date

If you want to change a booking, you should say:

Please send me the menu.

I would like to modify my reservation.

I want to cancel my car.

How do you confirm the reservation details?

Do you deliver by email?

Could you please confirm the date and time?

Can I pay with a banana?

A polite closing after making a reservation is:

See you never.

Bye, I am gone.

Thank you for your help.

If the time is full, what might the agent say?

Your pizza is ready.

We have plenty of tables outside.

We are fully booked for that time.

To handle a language barrier, you should

Ignore me.

Speak loudly.

Could you speak slowly, please?

A basic note about no-shows is:

We close the restaurant.

We will cook your meal anyway.

If you don't arrive, the reservation may be canceled.

For any special requests, you might ask:

Is there a gym?

Do you have a dietary restriction I should note?

Can I watch TV here?

A professional way to end the call is:

Thank you for calling.

Bye, I am hanging up.

Go to hell.

You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.

Phone Reservation Practice

Froggy Jumps

About this activity

Created by

Download the paper version to play

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Froggy Jumps

Phone Reservation PracticeOnline version

by 33_I Gusti Ayu Pradnya Dewi

What is a common opening line to start a reservation by phone?

Which details are typically needed for a booking?

If you want to change a booking, you should say:

How do you confirm the reservation details?

A polite closing after making a reservation is:

If the time is full, what might the agent say?

To handle a language barrier, you should

A basic note about no-shows is:

For any special requests, you might ask:

A professional way to end the call is:

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