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Froggy Jumps
Froggy Jumps

Mapa de Empatía: Comprender al usuario

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Mapa de Empatía: Comprender al usuario

Froggy Jumps

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About this activity

Preguntas sobre las áreas clave del mapa de empatía.

Created by

Hugo DIAZ RAGA
Hugo DIAZ RAGA
Colombia

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Mapa de Empatía: Comprender al usuario
 

Froggy Jumps

Mapa de Empatía: Comprender al usuarioOnline version

Preguntas sobre las áreas clave del mapa de empatía.

by Hugo DIAZ RAGA
1

¿Qué pregunta describe qué preocupaciones o deseos tiene el cliente?

2

¿Qué observa el usuario en su entorno según el mapa de empatía?

3

¿Qué describe cómo se comporta y qué dice sobre el producto?

4

¿Qué influencia recibe del entorno como familia o medios?

5

¿Qué analiza las barreras que enfrenta el cliente?

6

¿Qué área del mapa se centra en deseos y preocupaciones?

7

¿Qué se observa en el entorno de competencia y ofertas?

8

¿Qué aspecto aborda las acciones del usuario con el producto?

9

¿Qué influencias externas pueden modificar la decisión del usuario?

10

¿Qué describe el resultado que el cliente espera lograr?

 
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