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OBJETIVOS E INDICADORES DE CALIDAD

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IDENTIFICAR LOS INDICADORES Y OBJETIVOS DE CALIDAD

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OBJETIVOS E INDICADORES DE CALIDAD
 

OBJETIVOS E INDICADORES DE CALIDADOnline version

IDENTIFICAR LOS INDICADORES Y OBJETIVOS DE CALIDAD

by Hugo Zarate
1

EVALUACION DE ENCUESTAS DE SATISFACCION DE CLIENTE ¿ES UN OBJETIVO DE CALIDAD?

2

QUEJAS Y/O RECLAMACIONES DE CLIENTE ¿ES UN INDICADOR DE CALIDAD?

3

CUMPLIMIENTO DE ENTREGAS COMPLETAS ¿ES UN OBJETIVO DE CALIDAD?

4

CUMPLIMIENTO DE HORARIOS DE ENTREGAS DE PEDIDOS ¿ES UN OBJETIVO DE CALIDAD?

5

EXACTITUD DE UBICACIONES ¿ES UN OBJETIVO DE CALIDAD?

6

EXACTITUD DE INVENTARIO ¿ES UN INDICADOR DE CALIDAD?

7

ESTADIAS MENORES A 4HRS EN CAZVI ¿ES UN OBJETIVO DE CALIDAD?

8

SERVICIOS NO CONFORMES ¿ES UN INDICADOR DE CALIDAD?

9

AUSENTISMO DE PERSONAL ¿ES UN INDICADOR DE CALIDAD?

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