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Crossword Puzzle
Crossword Puzzle

Comunicación Empresarial: Términos Clave

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Comunicación Empresarial: Términos Clave

Crossword Puzzle

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About this activity

Palabras clave para comunicar con efectividad.

Created by

Ariana Logatto
Ariana Logatto
Colombia

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Comunicación Empresarial: Términos Clave
 

Crossword Puzzle

Comunicación Empresarial: Términos ClaveOnline version

Palabras clave para comunicar con efectividad.

by Ariana Logatto
1

Acción de oír atentamente para comprender al otro.

2

Capacidad de ponernos en el lugar del otro para comprender y compartir los sentimientos de otra persona.

3

Habilidad para expresar ideas y necesidades con respeto y firmeza.

4

Respuesta que da el receptor para confirmar que sí recibió la información.

5

Cualidad de comunicar ideas de forma sencilla y precisa.

6

Forma de expresar el mensaje para adaptar su impacto. Se modula de acuerdo a las emociones tanto del emisor, como del receptor.

7

Gestos, señas, movimientos y expresiones. Todo lo que podemos comunicar sin mencionar ni una sola palabra.

8

Proceso de llegar a acuerdos entre partes con intereses diferentes.

9

Estado emocional que le va a permitir no perder el control de la situación, aun cuando las emociones del cliente sean tensas.

10

Percepción de sonidos.

7
4
5
3
6
9
2
10
8
 
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