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Comunicación Asertiva: Curso Práctico

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Comunicación Asertiva: Curso Práctico

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About this activity

Curso breve para aplicar la asertividad en vida personal y profesional.

Created by

Karina Renteria
Karina Renteria
Colombia

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Comunicación Asertiva: Curso Práctico
 

Comunicación Asertiva: Curso PrácticoOnline version

Curso breve para aplicar la asertividad en vida personal y profesional.

by Karina Renteria
1

El resumen de puntos clave no debe contener recomendaciones para aplicar en la vida diaria.

2

La evaluación final debe hacerse únicamente con preguntas de opción múltiple cerradas.

3

La asertividad implica siempre mantener un tono neutral y sin emociones.

4

La asertividad se distingue de la pasiva y la agresiva por buscar soluciones win-win.

5

Las actividades interactivas deben incluir retroalimentación inmediata para reforzar la teoría.

6

En un conflicto, la escucha activa facilita respuestas asertivas.

7

Un ejemplo práctico: decir 'no puedo ahora' en lugar de evitar la conversación.

8

La comunicación pasiva es siempre la opción más efectiva en el lugar de trabajo.

9

La comunicación asertiva expresa necesidades de forma directa y respetuosa.

10

Repetir exactamente lo mismo para evitar confrontación es una técnica asertiva.

 
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