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Un CRM c'est quoi?

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Un CRM c'est quoi?

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comprendre l'utilité d'unCRM

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France

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Un CRM c'est quoi?
 

Un CRM c'est quoi?Online version

comprendre l'utilité d'unCRM

by willy BELLU
QR
1

Quel est le principal avantage de centraliser les informations clients selon la vidéo ?

2

Quels sont les trois verbes d'action résumant les bénéfices d'un CRM à la fin de la vidéo ?

3

Lequel de ces avantages n'est PAS directement mentionné comme un bénéfice du CRM dans la vidéo?

4

Selon la vidéo, quel pourcentage de consommateurs déclarent que la personnalisation joue un rôle dans leur décision d'achat?

5

Quel est l'un des principaux objectifs d'un CRM?

6

Que signifie l'acronyme CRM en français?

7

En plus de la gestion client, quel suivi important un bon CRM doit-il permettre ?

8

Quel type de communication avec les clients un CRM vise-t-il à améliorer ?

9

Comment un CRM aide-t-il si un commercial part en vacances ?

10

Selon la vidéo, qu'est-ce qui ne s'améliore pas si on ne le mesure pas?

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